Rewards Center

You should receive your first paid survey shortly after you have submitted your information through our signup form. The survey will be sent to the e-mail address that you provided on the signup form. You are eligible from the very moment you sign-up to receive surveys. Therefore you could receive an invitation right away. Generally speaking however, you should receive your first survey within two or three weeks. It really depends on your profile information and the current needs of the organizations.

Download the OpinionAPP nad you can take as many surveys as you wish (if there is surveys available). There are no quarantine rules when you have completed a survey in the app. Download and try the OpinionApp after you have signed up and make more money online.

SurveyMoola Panel will send you e-mail invitations to paid surveys.

You will get paid by Cint to your panel account.

Yes, by PayPal

The points do become inactive on the account if the panelist has not been active for a certain amount of time. A record of the points is still there, they just do not show on the balance. To reactivate the points, you must send an email to support(at)surveymoola.com. If you have been inactive for a longer periode of time, your registration in the panel may have been deleted.

You may unsubscribe from SurveyMoola Panel at any time. Log in to your panel account and simply follow the steps to unsubscribe and we will stop sending you any future e-mails immediately.

1. Login to your account.

2. Click on “Unsubscribe”.

3. Check the box “Do you really want to unsubscribe”.

4. Click “Unsubscribe”.

5. Click “OK”

This message is seen when PayPal is trying to connect to your panelist account. You will see your attempted transfer as “FAILED”. Please wait 2 to 4 days before re-attempting the transfer. The connection will correct itself and allow the transfer to take place.

This may vary depending on your profile (i.e. your gender, your location, etc) and the needs of our clients. Normaly from 1 to 7 surveys per month.

With the OpinionApp there are no quarantine rules when you have completed a survey in the app. Download and try the OpinionApp after you have signed up and make more money online. You will receive more surveys and make more Money.

The more profile information you provide when you register, the more likely you are to receive survey invites. On registering we also ask how frequently you would like to participate. We aim to match the number of surveys with your interest in completing surveys.

With the OpinionApp there are no quarantine rules when you have completed a survey in the app. Download and try the OpinionApp after you have signed up and make more money online. You will receive more surveys and make more Money.

We encourage you to invite them to join.

To change your email address please send an email to support (support(at)surveymoola.com) including your old email address that you receive surveys to and the new email address that you would like your surveys sent to. Please also include for security reasons your postcode and year of birth. Once these are received your email address will be updated.

If you have forgotten your Username or Password please follow the steps below.

1. Click on the link: https://www.surveymoola.com/Log-In  

2. Click on the link “Forgot Password?".

3. Enter your email address that you receive the surveys to.

4. Click on the grey box "Reset Password".

5. A reset code will be sent to your email address. 

6. Copy the code and paste it here: https://www.surveymoola.com/Log-In

If you get a message that you are using an invalid email address, check that your Browser accept Cookies (Including third party Cookies). You can also try to use another Browser to see if this helps.

Enable JavaScript in your browser to see the portal.

1. On your computer, open Chrome.
2. At the top right, click More Settings .
3. At the bottom, click Advanced .
4. Under 'Privacy and security', click Content settings .
5. Click JavaScript .
6. Turn on Allowed (recommended) .

Enable JavaScript in Internet Explorer, Firefox or Safari

Review and follow the instructions provided by your browser:

• Microsoft Internet Explorer
• Mozilla Firefox
• Apple Safari

Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice problems displaying Our log in Portal.

Yes of course. Members of the facebook-group can win a gift-card worth 250 NOK every month. Members must have responded to at least one survey that particular month to participate

Survey closed means that one of the following has occurred: The survey has been completed. Normally surveys are active for 2-7 days. The desired number of answers has been collected for this survey. Some surveys automatically close due to inactivity, typically after 10-15 minutes.

Quota full means that the survey is full of respondents within the targeted range. This can be either before the start of a survey, which is normally indicated as closed, or sometimes in the early stages of a survey where certain criteria within the survey becomes filled. This normally varies depending on the rate any given survey is responded to and the overall amount of responses needed by different people to fill a quota. Surveys where you receive “Quota Full” do not count as fully completed and incentives are not rewarded as the information is not used..

Surveys are sent automatically when your profile matches the requirements of the survey. However, there will be times when the survey is full or you are screened out and instead of terminating you from the survey the system automatically looks for other surveys that match your profile. In this way you have the opportunity to participate in another survey.

An error can occur on a survey for a couple of reasons. 1. If cookies are not enabled the survey will not recognize you as the respondent when you reach the end page of the survey and you will receive timed out. Please make sure that you have your cookies enabled. 2. When a survey is left open for an extended period of time the browser session expires and you will be timed out from the survey. In this case it is not possible to start the survey again or for a new link to be sent.

In order to answer surveys, your computer must accept cookies.

To enable cookies in Internet Explorer 7 or 8:

1.Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).

2.Double-click the Internet Options icon.

3.Select the Privacy tab.

4.Click Advanced.

5.Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.

6.Select the "Accept" or "Prompt" option under "First-party Cookies."

7.Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)

8.In the Internet Options window, click OK to exit.

 

To enable cookies in Internet Explorer 6:

 

1.Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).

2.Click Advanced.

3.Select "Override Automatic Cookie Handling."

4.Select the "Accept" or "Prompt" option under "First-party Cookies."

5.Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)

6.In the Internet Options window, click OK to exit.

p> A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is used for an origin website to send state information to a user's browser and for the browser to return the state information to the origin site. The state information can be used for authentication, identification of a user session, user's preferences, shopping cart contents, or anything else that can be accomplished through storing text data on the user's computer.
 
Cookies cannot be programmed, cannot carry viruses, and cannot install malware on the host computer. However, they can be used by spyware to track user's browsing activities—a major privacy concern that prompted European and US law makers to take action. Cookie data can also be illicitly disclosed by hackers to gain access to a victim's web account.

More information about cookies here: http://en.wikipedia.org/wiki/HTTP_cookie

We always endeavor to find the right survey for you. There may be times that you are asked the same question more than once – once in our pre-screening phase (where we are looking for a survey to match your profile), and once in the actual survey itself (where we are verifying that you meet the survey’s criteria). Although it might seem like an inconvenience or a mistake that you are asked the same question more than once – rest assured that it isn’t and please bare with us through this quality process.

This process does two things: a) it gives us a better chance of finding a survey for you. b) provides better quality data to our clients who are looking for a certain type of person

A screen out occurs when you are outside the target group for a given survey. Rather than consuming your time on answers that cannot be used the survey finishes early (normally within the first few questions). This can happen from time to time even if you have originally been selected to take part as some surveys require specific information. Surveys where you receive “screen out” do not count as fully completed and incentives are not rewarded as the information is not used.

Negative incentives can occur when someone completed a survey in a manner deemed inappropriate (bad or untruthful). We will not share with you which questions proved to be problematic for our clients. Below are some ways clients define “bad” or “untruthful” responses

• Survey Speeding

Every survey executed has an estimated time to complete. If you complete a survey in a time frame that does not fall within the range that is acceptable you will not qualify for the survey, receive an incentive and may be terminated from the panel.

• Inconsistent or Inaccurate Answers

If you provide answers that are not accurate and or inconsistent in any manner whatsoever you will not qualify for the survey, receive an incentive and may be terminated from the panel.

• Red Herring questions

Clients, at times, will put questions in the survey multiple times or demand that you choose a specific answer to ensure you are being truthful and/or reading the entire survey question. If our client should find that your responses are unacceptable as per the red herring directive you will not qualify for the survey, receive an incentive and may be terminated from the panel.

• Open End Questions

At times clients will have a section within a survey that requests respondents to fill in their answers by writing them in, rather than selecting an answer from a set of pre-identified responses. If a response in Open Ended question is considered to contain language that is inappropriate, non-sensible, or not fitting for the question you will not qualify for the survey, receive an incentive and may be terminated from the panel.

(USA) If the amount of incentives provided does not exceed $600 in a calendar year, then no 1099 is needed and nothing about the individual recipient needs to be reported to the federal or a state government nor does a SS# need to be gathered.

NO!! You shall never give away your log in details. Not to SurveyMoola or to anyone else. We don't need your password or username. We will use other informaton to find you in our system when you contact us